Last updated 14 October 2026

Cancellation policy

How to change or cancel an appointment, and what happens to money you've paid.

Right now

Requests from this website are paid at the salon, so there's nothing to refund. To change or cancel, message us on WhatsApp or call the salon as early as you can, so we can offer the time to someone else.

When you pay online

Online payment is coming. Once it's live, every online booking is paid when you book — either in full, or ₹500 now and the rest at the salon. Then:

• If you cancel, or don't come, we keep ₹500 as a cancellation fee and refund the rest of what you paid. If you paid only the ₹500, it isn't refunded.
• If we cancel, or can't accept your booking, you get everything back.
• Moving your appointment to another time is free (up to twice), and your payment moves with it.

Refunds go back to the card, UPI or account you paid with. Your bank may take a few working days to show it.

The payment step repeats these terms before you pay.